Field notes on form operations
Practical writing on capturing, structuring, and operating on every submission — for teams working alongside agents.
- 4 min read
What MCP actually changes about form operations
The Model Context Protocol is easy to describe and easy to under-sell. It's a standard way for a model-driven client to discover what a system can do and then d...
Read article - 4 min read
Designing intake that survives past manual triage
Every intake process works at ten submissions a week. The interesting question is what breaks at two hundred — and the answer is almost never the form. What bre...
Read article - 4 min read
Submissions are not rows: the case for treating intake as records
Ask a team what happens after someone submits their intake form and you'll usually get a two-part answer. The first part is confident: the response lands in the...
Read article - 4 min read
Why your forms need an interface your agents can actually use
Most form tools were designed around a single assumption: a human opens a page, types some answers, and presses submit. Everything downstream — the notification...
Read article